Privacy Policy
Last updated: September 23, 2026
Kojunbo is a brand operated by SOZO Co., Ltd., Tokyo, Japan (“Kojunbo,” “we,” “us,” or “our”).
We respect your privacy and handle personal information in accordance with applicable data protection laws, including Japan’s Act on the Protection of Personal Information (“APPI”).
1. Information We Collect
We may collect personal information when you:
place an order or make an enquiry
contact us
subscribe to our mailing list
request information about an artwork, commission or collaboration
otherwise interact with our website
This information may include your name, email address, telephone number, billing or shipping address, order information and communications with us.
Our website may also collect technical information such as your IP address, browser type, device information and information about how you use the site.
2. How We Use Your Information
We use personal information where necessary to:
process and fulfill orders
arrange payment, shipping, returns and customer service
respond to enquiries
communicate with you about artworks, commissions or collaborations
send newsletters or other marketing communications when you have chosen to receive them
operate, secure and improve our website
understand how visitors interact with Kojunbo
comply with legal, accounting and tax obligations
We will not use personal information for purposes materially different from those described here without an appropriate legal basis or, where required, your consent.
3. Payments
Payments may be processed by third-party payment providers such as Stripe or PayPal.
We do not normally receive or store your complete payment-card details. Payment providers process payment information according to their own privacy policies and security procedures. Stripe, for example, maintains its own privacy policy governing the personal data it processes. (Stripe)
4. Website Hosting and Service Providers
Kojunbo.com is hosted using Squarespace.
Squarespace may process information necessary to provide website hosting, ecommerce, security, analytics and related services. Squarespace distinguishes between information it processes on behalf of website owners and information it processes for its own purposes. (Squarespace)
We may also use other service providers for functions such as:
payment processing
shipping and delivery
email communications
website analytics
advertising and social media
professional, accounting or legal services
We disclose personal information only where reasonably necessary for these purposes or where required by law.
5. Cookies and Similar Technologies
Kojunbo.com may use cookies and similar technologies to operate the website, remember preferences, understand site usage and, where enabled, measure advertising performance.
Squarespace sites may use necessary cookies as well as analytics and performance cookies, depending on the features enabled.
Where required by applicable law, non-essential cookies will be used only with your consent. You may change or withdraw your cookie choices through the cookie controls provided on the website.
Additional information may be provided in our Cookie Policy.
6. Marketing Communications
If you subscribe to the Kojunbo mailing list, we may send you news about exhibitions, artworks, publications, events and other Kojunbo activities.
You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us.
Transactional communications concerning an order or enquiry are not marketing communications and may still be sent where necessary.
7. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, responding to enquiries and meeting legal, accounting and tax requirements.
Retention periods may vary depending on the type of information and applicable legal obligations.
8. International Data Transfers
Some of the service providers used by Kojunbo may process or store information outside Japan.
Where applicable, we take reasonable steps to ensure that international transfers of personal information are handled in accordance with relevant data protection requirements.
Visitors in the European Economic Area or United Kingdom should be aware that information may therefore be processed in countries outside their home jurisdiction. GDPR transparency rules specifically require businesses to disclose relevant international transfers.
9. Your Rights
Depending on where you live and the law that applies to you, you may have rights concerning your personal information, including the right to:
request access to personal information we hold about you
request correction of inaccurate information
request deletion in circumstances permitted by law
object to or restrict certain processing
withdraw consent where processing is based on consent
request information about how your personal information is used or disclosed
To exercise a privacy right, please contact us through the Contact page at kojunbo.com, or by email to atelier@kojunbo.com
We may need to verify your identity before responding to certain requests.
10. Advertising and Social Media
We may use services provided by platforms such as Meta and Google to promote Kojunbo and understand the effectiveness of our advertising.
Where advertising or tracking technologies are used, information about your device or interaction with the website may be processed by those providers. Where required, these technologies will be subject to your cookie or consent choices.
We do not sell personal information in exchange for money.
11. Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Japan’s Personal Information Protection Commission requires businesses handling personal data to maintain appropriate organizational, physical and technical security controls.
12. Changes to This Policy
We may update this Privacy Policy as Kojunbo, our website or applicable legal requirements change.
The date at the top of this page will indicate when the policy was most recently updated.
13. Contact
For questions about this Privacy Policy or the handling of your personal information, Contact page at kojunbo.com, or by email to atelier@kojunbo.com
Kojunbo
Operated by SOZO Co., Ltd.
2-42-6 Tomigaya, Shibuya-ku Tokyo, Japan